Shipping policy

Shipping Policy

At Madesh Cosmetic, we want to ensure that your order arrives safely and quickly. Below is everything you need to know about our shipping process:

1. Processing Time: Orders are processed and shipped within 1-3 business days, excluding weekends and holidays. You will receive an email confirmation once your order is shipped, along with tracking information.

2. Shipping Rates & Delivery Times: Shipping rates are calculated based on the destination, weight of the package, and the shipping method selected at checkout. Estimated delivery times are as follows:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day

3. International Shipping: We currently offer international shipping to select countries. International orders may be subject to customs duties or taxes, which are the responsibility of the customer. Please check with your local customs office for more information.

4. Shipping Restrictions: We are unable to ship to P.O. Boxes or military addresses (APO/FPO/DPO).

5. Shipping Address: Please ensure that your shipping address is correct at the time of purchase. Madesh Cosmetic is not responsible for delays or lost packages due to incorrect addresses provided by the customer.

6. Damaged or Lost Packages: If your package arrives damaged or you did not receive your order, please contact us within 7 days of delivery. We will work with you and the shipping carrier to resolve any issues.

7. Free Shipping: We offer free standard shipping on orders over $50 within the United States. No promo code is required.

8. Contact Us: If you have any questions or need assistance with your order, feel free to reach out to our customer service team at [Your Contact Email] or [Your Contact Phone Number].

Thank you for shopping with Madesh Cosmetic!